Got Questions? We’ve Got You.

We recommend referring to the specific product size chart on each item page, as measurements may vary between styles.

You can also use our “How to Measure Garment” to accurately take your body measurements and match them to the correct size.

Our scrub tops are designed with a relaxed, regular fit and our scrub pants feature a more tailored fit for a flattering look.

• Scrub tops – If you prefer a more fitted look, we suggest sizing down one size/ for a more oversized fit, we suggest sizing up.

• Scrub pants – If you prefer a more fitted look, we suggest selecting your usual size / for a relaxed fit, we suggest sizing up.

If you’re between sizes, we recommend choosing based on your preferred fit style.

We restock our items depending on demand and availability. If you’re after a specific style or size, you may also be able to place a pre-order by contacting us at: info@profscrubs.com.au

Yes, our garments are designed to be suitable for all body types.
We recommend referring to the size chart on each product page to help you choose your perfect fit and ensure the best possible sizing for your needs.

Unfortunately, no – we do not currently offer gift cards.

Unfortunately, discount codes cannot be applied to items that are already on sale.

All sale items are covered under our returns policy.
This means sale items are generally eligible for exchange or store credit only, unless otherwise required under Australian Consumer Law (Victoria).

We’re unable to adjust or amend orders once they have been placed. This includes price matching for items that were purchased at full price prior to a sale or promotion.

As an online-only store, Prof.Scrubs does not currently operate a dedicated phone line.

However, our team is always here to help and respond as quickly as possible. You can reach us anytime via our contact page or email, and we’ll be happy to assist you with any questions or support you need.

First, please check your junk or spam folder, and make sure you’re looking in the email inbox you used when placing your order.
If you still can’t find your confirmation email, please get in touch with our team. We’ll be happy to look into it and resend your order details if needed.

Prof.Scrubs is an Australian-owned brand. We ship from Melbourne, Australia.

You can track your order at any time using the Australia Post tracking system.
Simply go into https://auspost.com.au/mypost/track/search and enter in your tracking number.

This will show you the latest delivery updates so you can easily see where your parcel is and when it’s expected to arrive.

Our customer support team operates Monday to Friday, 9:00 AM – 4.00 PM (AEST).
We are closed on weekends and on Australian (Victoria) public holidays.