Got Questions? We’ve Got You.

As sizing can vary between scrub brands, Prof.Scrubs are designed with a more tailored fit and may fit smaller than other brands. We recommend referring to the size guide on each product page before placing your order.

Our measurements are based on the finished garment, making it easy to compare them with a favourite pair of scrubs you already own. You can also use our How to Measure Garment guide to help determine your ideal size.

Fit Profile

Scrub Tops
Relaxed through the body with a gently shaped waist for a flattering, modern silhouette.

Scrub Pants
Designed with a slim mid-rise waist and a straight-leg silhouette for a clean, tailored fit.

Sizing Recommendations

• Prefer a more relaxed fit? We recommend sizing up in our scrub tops.
• Like a roomier fit? If you’re used to a more relaxed-fitting scrub brand or simply prefer extra room, we recommend sizing up in our scrub pants.
• Between sizes? Choose your size based on your preferred fit – select the smaller size for a closer fit or the larger size for a more relaxed feel.

Please note that each garment is individually hand-cut and sewn, so measurements may vary by 1–3 cm.

If you’ve signed up to our email list but haven’t received your welcome discount code, please check your junk or spam folder first.

If it’s still not there, contact our customer support team with the email address you used to subscribe.

If your discount code isn’t working, please check the following:

• Make sure the code has been entered exactly as provided (without any extra spaces).
• Check that the discount code hasn’t expired.
• Some discount codes may only apply to selected products or require a minimum spend.
• Only one discount code can be used per order.

If you’ve checked the above and your code still isn’t working, please contact our customer support team with the code you are trying to use, and we’ll be happy to help.

We restock our items depending on demand and availability. If you’re after a specific style or size, you may also be able to place a pre-order by contacting us at: info@profscrubs.com.au

Yes, our garments are designed to be suitable for all body types.
We recommend referring to the size chart on each product page to help you choose your perfect fit and ensure the best possible sizing for your needs.

Unfortunately, no – we do not currently offer gift cards.

Unfortunately, discount codes cannot be applied to items that are already on sale.

All sale items are covered under our returns policy.
This means sale items are generally eligible for exchange or store credit only, unless otherwise required under Australian Consumer Law (Victoria).

We’re unable to adjust or amend orders once they have been placed. This includes price matching for items that were purchased at full price prior to a sale or promotion.

As an online-only store, Prof.Scrubs does not currently operate a dedicated phone line.

However, our team is always here to help and respond as quickly as possible. You can reach us anytime via our contact page or email – info@profscrubs.com.au, and we’ll be happy to assist you with any questions or support you need.

First, please check your junk or spam folder, and make sure you’re looking in the email inbox you used when placing your order.
If you still can’t find your confirmation email, please get in touch with our team. We’ll be happy to look into it and resend your order details if needed.

Prof.Scrubs is an Australian-owned brand. We ship from Melbourne, Australia.

You can track your order at any time using the Australia Post tracking system.
Simply go into https://auspost.com.au/mypost/track/search and enter in your tracking number.

This will show you the latest delivery updates so you can easily see where your parcel is and when it’s expected to arrive.

Our customer support team operates Monday to Friday, 9:00 AM – 4.00 PM (AEST).
We are closed on weekends and on Australian (Victoria) public holidays.