Effective Date: 18/05/2026
Prof.Scrubs (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website, services, and brand.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website, and the updated effective date will be shown at the top of this page.
What Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, shipping and billing addresses
- Order Information: Products purchased, payment details, and delivery information
- Account Information: Login credentials and account preferences (where applicable)
- Device and Usage Data: IP address, browser type, pages viewed, and interactions with our website
- Marketing Preferences: Your responses to promotions, surveys, and marketing communications
How We Collect Your Information
We collect personal information when you:
- Place an order
- Subscribe to our mailing list
- Contact customer support
- Browse or interact with our website or social media platforms
We may also collect information automatically through cookies and similar tracking technologies (see “Cookies and Tracking Technologies” below).
Why We Collect Your Information
We use your information to:
- Process and deliver your orders
- Provide customer service and support
- Communicate with you regarding purchases or your account
- Send updates, promotions, and marketing communications (you may opt out at any time)
- Improve our website, products, and services
- Meet legal and regulatory requirements
How We Share Your Information
We may share your personal information with:
- Service Providers: Such as payment processors, shipping companies, IT providers, and marketing platforms
- Legal Authorities: When required to comply with applicable laws or to protect our legal rights
- Analytics & Advertising Partners: Such as Google Analytics and Meta (Facebook/Instagram) to assist with website performance and advertising effectiveness
We do not sell, rent, or trade your personal information to third parties.
How We Store and Protect Your Data
We take reasonable and appropriate measures to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes the use of secure systems, encryption, and access restrictions. However, no method of online transmission or storage is completely secure.
Your Rights and Choices
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Withdraw consent for marketing communications
- Make a complaint regarding your privacy
To exercise any of these rights, please contact us at: info@profscrubs.com.au
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of these external sites.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate, improve, and personalise your experience on our website.
Cookies help us enhance website functionality, analyse site performance, and support our marketing and advertising activities.
Types of cookies we use:
- Essential cookies: Required for core website functions such as shopping cart, checkout, and secure browsing
- Performance and analytics cookies: Help us understand how visitors use our website and allow us to improve functionality and user experience
- Marketing and advertising cookies: Used to deliver relevant advertising, personalise content, and measure the effectiveness of marketing campaigns
You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may impact website functionality and may limit your ability to use certain features of the site.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: info@profscrubs.com.au
